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Maureen Lau
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04/22/2011 at 15:34
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What’s New Since April 22, 2011:

The latest GoToManage Remote Support update includes the following changes:

Remote Support Reporting

  • From the Report Generation page, you can now run Unattended Sessions Reports for all companies and all technicians on your account for sessions held after April 1, 2011. You can view your own data for sessions held prior to April 1, 2011 by selecting All Companies from the Company drop-down menu and your own name from the Technicians drop-down menu. Session reports for all companies and all technicians are not available for sessions held prior to April 1, 2011.
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