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Icon_blog_forum_small GoToManage is now the one - the one unified platform for IT remote support and management
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Brian de Haaff
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02/25/2011 at 16:52
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GoToManage® is all new and all the same. Let me explain. For some time we have considered aligning around one brand to consolidate our leading Remote Support and Monitoring capabilities for IT pros like you and eliminate any confusion. Well, that time has come and with this recent release, we have made it so.

GoToManage still has two modules that you can use separately or together. The two modules are GoToManage Remote Support (formerly known as GoToAssist Pro*) for attended and unattended remote support and GoToManage Monitoring for managing your key servers and tracking what’s on the network.

In addition to the branding change in the UI, we have also delivered a number of important new Remote Support features which you can read about in a separate blog post and Monitoring features which you can read about below.

  • Custom Branding
    You can now upload a customized logo, which will appear in the user interface instead of the GoToManage logo. You can also customize the color of the navigation bar to fit your brand or liking.
  • Dashboard Reports
    In the Reports application, you can now take any of your Dashboards and turn it into a report. Go to the Report application and select a new type of report labeled Dashboard. Once you specify which Dashboard you want, it is turned into a report. You can then schedule to have that report automatically distributed daily. This gives you the ultimate flexibility in customizing and distributing reports.

We are excited about these changes and the focus on the GoToManage brand. As always, let us know if you agree.

*The GoToAssist Pro brand has agreed to early retirement.

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